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1. All NDIS Training → NDIS Supplementary Induction Modules

De-escalation in Care Settings (EP-215)


Description
Overview of de-escalation
Understanding human behaviour
Instinctive reactions
What can trigger an escalation
Escalation levels
Diffusing, calming and resolving
Safer de-escalation P.A.L.M.S
Diffusing, calming and resolving
Personal safety
Post incident response

Assessment is required.

This course will take approximately 15 minutes to complete. This course was last reviewed in November 2025
Content
  • De-escalation in a Care Setting
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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