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Part of 2 bundles


1. All NDIS Training → NDIS Supplementary Induction Modules

De-escalation in Care Settings (EP-215)


Description
Overview of de-escalation
Understanding human behaviour
Instinctive reactions
What can trigger an escalation
Escalation levels
Diffusing, calming and resolving
Safer de-escalation P.A.L.M.S
Diffusing, calming and resolving
Personal safety
Post incident response

Assessment is required.

This course will take approximately 15 minutes to complete
Content
  • De-escalation in a Care Setting
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 2 years
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