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1. All NDIS Training → NDIS Mandatory Induction Modules

Complaints and Feedback (EP-102)


Description

The National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018 require registered NDIS providers to have an effective system for management and resolution of complaints about the supports or services they provide.



This course will take approximately 10-15 minutes to complete.


This course was last reviewed May 2024.

Content
  • Complaints and Feedback
  • Test your knowledge: Complaints and Feedback
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year
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