NDIS providers that are registered with the NDIS Quality and Safeguards Commission require an incident management system to record and manage incidents that occur in connection with providing supports and services to people with disability.

Learning Outcomes:
1. What is an incident
2. The difference between reportable and non-reportable incidents
3. Reporting an incident internally
4. Following up an incident
5. What to include in an incident report

This module will take approximately 10-15 minutes to complete.

This course was updated in November 2023.