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1. All NDIS Training → NDIS Supported Independent Living

Zero Tolerance: Stopping Harm Before It Starts (EP-901)


Description

This course covers responding to and stopping harm. It contains information for all support workers, and an additional section that applies only to workers in SIL.

Topics:

  • The Zero Tolerance Commitment
  • Your Obligations under the NDIS Code of Conduct
  • What Is Harm?
  • Why Harm Happens
  • The 5 Rights and the Zero Tolerance Framework
  • Recognise, Raise, Respond
  • Preventing Harm, Part 1
  • Preventing Harm, Part 2
  • How To Listen When Someone Tells You
  • Zero Tolerance in Supported Independent Living (SIL)


This module will take approximately 10-15 minutes to complete. Last reviewed July 2026

Content
  • zero-tolerance-stopping-harm-before-it-starts-scorm12-1DBWEczf
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year
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