This course empowers support workers to apply cultural safety principles when assisting participants with everyday decisions. It explores how culture belongs to the individual, how Australian culture is a valid identity, and how governance ensures cultural safety is upheld across services. Learners will gain practical skills to ask, record, and respond to cultural preferences, seek supervision when needed, and hold employers accountable for maintaining accurate cultural information. By the end, participants will be confident in delivering support that respects identity, autonomy, and safety. After this course, you will be able to:

• Apply cultural safety principles when supporting decision‑making, respecting each participant’s individual cultural identity.

• Identify when to seek supervision or escalate governance matters to ensure cultural information remains current and accurate.

• Demonstrate accountability by recording, sharing, and reviewing cultural preferences to maintain consistent, person‑centred support.

This course was last reviewed on June 2026