This course equips support workers in aged care and disability services with the skills to apply supported decision-making in everyday practice. Learners will explore how to uphold dignity, safety, and cultural respect while assisting individuals to make choices about their lives. Through trauma-informed approaches, active support strategies, and practical scenarios, participants will learn to balance autonomy with duty of care. By the end of the training, workers will be confident in supporting informed choices, respecting cultural needs, and documenting significant decisions responsibly.

• Explain supported decision-making as a rights-based, trauma-informed, and culturally safe practice.

• Apply active support techniques to help individuals participate in everyday decisions while respecting cultural preferences and dignity of risk.

• Document significant decisions methodically, ensuring transparency, cultural safety, and compliance with organisational policy.

This course was last reviewed on June 2026